Lead with it
Claude Code for Customer Insights
Transform customer conversations into product decisions in minutes.
This one has not been recorded yet. Everything below is what it would cover — written down so you can tell us whether it is worth making. The button puts you on the list for this course and nothing else.
This is for you if
- You run customer calls and the notes die in a document nobody reopens.
- You want a decision out of the call, not a transcript.
- You have twenty conversations and cannot hold them all in your head at once.
Afterwards you can
- Turn a call into the two or three decisions it implies, the same day.
- Compare twenty conversations and see what actually repeats.
- Separate what somebody said they would do from what they have done.
- Bring evidence to a roadmap argument instead of an anecdote.
What is in it
- From recording to something you can query
- The questions to ask across twenty calls at once
- Stated intent versus observed behaviour
- Turning a pattern into a decision with a name on it
- What this cannot tell you